Rehobothh Homecare And Staffing-Privacy Policy And Procedure.

 

 

 

Purpose

  • To support the human rights of the Service User.

Scope

  • All workers.

Policy

  • The organisation recognises the right of Service Users to be left alone, undisturbed and free from intrusion and public attention. The Service User also has a right to privacy with regard to both his/her personal affairs and belongings.

Procedure

  • The individual requirement for privacy will be respected at all times and all information relating to individuals will be treated in a confidential manner.
  • The organisation recognises the right of Service Users to be left alone, undisturbed and free from intrusion and public attention. The Service User also has a right to privacy with regard to both his/her personal affairs and belongings.
  • All Service Users have the right to be alone or undisturbed and to be free from public attention or intrusion into their private affairs.
  • Any building or equipment fault which reduces the privacy of any Service User must be reported to the landlord.
  • Staff will not discuss Service Users or their affairs within earshot of anyone not directly concerned with their Care. Discussion of Service Users and their affairs will be for the purposes of managing and improving their care, and not as entertainment, e.g. gossip.
  • Records will be designed, used and stored in a manner which ensures privacy.
  • Records will be made available to the Service User’s principal Carer and family according to the wishes of the Service User.
  • In shared accommodation, where the Service User lives with someone who is not their partner e.g. in a shared household:
  • In shared accommodation, each Service User’s personal rooms will have a lock fitted which is appropriate to their needs, and the Service User will be provided with a key unless a documented risk assessment indicates that this is inappropriate. Decisions in this respect will be recorded in the Service User’s Care Plan and signed as agreed by the Service User or their Advocate.
  • Particular attention will be given to preserving privacy in the use of bathrooms, toilets and when dressing and undressing. At the same time, health and safety and personal risk management will be considered and discussed.